Due to the coronavirus situation, the details on our education pages are all subject to change. Please sign up to our Learning mailing list to get the latest news on our digital learning offer and available school visits programme or view our latest newsletter here. If you have an urgent enquiry, contact our Reservations department directly by phone (01904 615505) or email (firstname.lastname@example.org).
On this page you can find all necessary information for your class’s visit to DIG, including opening times and duration, pricing and payment information and facilities. You can also download our handy downloadable teachers’ guide that contains everything you need to know about planning a successful visit to DIG.
Coronavirus / Covid-19 Policy
Following government guidance, we have introduced a number of new measures to keep school visitors to DIG safe, including restricting the number of people in the attraction, ensuring social distancing and adding extra cleaning and hygiene precautions for visitors, staff and volunteers.
Our procedures have gained the ‘Good to Go’ certification from Visit England, so visitors can be assured that we have followed government and industry COVID-19 guidelines. Our website offers further information on these measures, under Social distancing and safety, but we require all schools intending on visiting the attractions to make use of the COVID-19 Advice for Visiting Schools document, which contains important information for teachers undertaking a school trip with us.
Given the current COVID-19 situation and to help keep pupils, students and staff safe, we are unfortunately unable to accept school visits from Tier 3 restricted areas. For any pre-booked visits and schools who get placed in the Tier 3 category we are able to offer you a fabulous Virtual package as an alternative and we will endeavour to book these sessions on the same day as your original visit. For further details see here.
However, should you wish to move your booking to an alternative date we would also be more than willing to accommodate this.
Please talk to a member of our Reservations team to discuss options and availability.
DIG is open for school visits from 10am in term time and other visitors are not currently permitted in the attraction during school visiting slots. To aid social distancing, the capacity for the number of school groups admitted in a day has been reduced, allowing for school groups visiting the attraction to maintain social distancing from each other. You will be offered a set time for your visit to DIG as part of your visit schedule.
We ask that you arrive 10 minutes early to allow time to complete paperwork and for our friendly team to welcome your group and prepare them for their visit.
The school tour lasts for approximately 1 hour. Any additional workshops booked last approximately 45 minutes each.
Prices from September 2020
These prices take effect for all educational visits booked from September 2020.
Attractions (Single Admission Tickets and Joint Admission)
|Prices||1 site||2 sites||3 sites**|
*One teacher free with every 6 child places booked. **Schools do not have to visit all three attractions on the same day.
Prices may be subject to change. Please contact our Reservations team to confirm prices at the time of booking.
Workshop Prices (charged in addition to attractions admission)
To complement your visit to DIG, choose to add a fun, thematic workshop to your schedule, designed to spark your pupils’ interest and develop their knowledge. Our current workshop offer for DIG can be seen here and all workshops cost £2 per child, with teachers attending free.
The following payment methods are accepted:
- In advance: over the phone with our Reservations team
- On arrival: by cash, card or cheque
- By invoice: after your visit (UK addresses only)
Please bring your booking confirmation with you when you arrive for your visit.
The DIG Lunch Room can accommodate groups of 30 children and 5 adults at any one time, and bookings are subject to availability: pre-booking is essential. Picnic tables are also available in the DIG Garden but are only available in good weather and must also be booked in advance.
Additional Facilities at DIG
Three male, two female and one disabled access toilet are available for use at DIG and we recommend you visit the facilities in small groups between your activities.
Lockable storage cupboards are available on-site for coats and bags. These can be used only while you are visiting DIG to go on tour or using the classroom and lunch spaces.
The DIG tour is accessible to wheelchair users and additional resources can be provided. The tour has hands-on and tactile elements, suitable for those with a visual impairment. The classroom and lunch room based at DIG are on the first floor but are accessible by lift. Please let our Reservations team know of any additional access needs your group may have as we have a range of resources we can supply should you require them. You can learn more about our access provision at DIG here.
Code of Conduct
Please ensure your pupils respect other visitors, museum objects and attraction staff.
Staff reserve the right to ask visitors to leave if their behaviour disrupts the experience of others in the attraction.
Feedback and Evaluation
After your visit, we appreciate feedback from schools to help us assess our educational packages. If you wish to provide feedback, please complete our feedback form here.
Place a booking or Any Further Questions
Call or email our Reservations team on 01904 615505 or email email@example.com.
If you wish to place a booking, ensure you give us your preferred dates for your visit ready to check for availability, and let us know how many children you are booking for. If you are making an enquiry about a session, please let us know the age of your pupils and any special education needs they might have so we can tailor your package to your requirements.
Please bear in mind that the Reservations phone line can become very busy during term time, particularly during lunches and immediately after school – thank you for your patience.