Discounts

Are you eligible for a discounted ticket?

Pre-book your tickets here, selecting the ticket option stated in the table below.

All ticket holders who have claimed a discount will be asked for proof of eligibility on arrival. If this is not provided, you will be charged the balance for the standard ticket price upon admission.

Our ticketing processes have had to change in response to the Covid-19 situation – thank you for your understanding and please be patient as we establish these new procedures.


Reason for discount How to claim your discount
Armed Forces Select the ‘20% off’ option for every ticket you buy.For example, if there are 2 adults and 1 child in your party, select 2 x ‘20% off Adult’ and 1 x ‘20% off Child’ tickets.This discount is available for every member of your party, and is available for every ticket type.
NHS
York resident Select the ‘20% off’ option for your ticket e.g. Adult, Child, Senior. This discount is available for the York card holder only. If you have multiple York cards in your party, select the 20% off option for the relevant tickets, and the full price option for anyone without a York card.
Carer Select the ‘Carer’ option for free entry. This discount is available for carers only. Select the full price option for other members of your party.
Returning customers (tickets to DIG allow unlimited return visits for 12 months after purchase) Select the ‘Returner’ option for free entry. This is available for all members of your original party. For example, if there are 2 adults and 1 child in your party who were included on the original receipt, select 3 ‘returner’ tickets.
York Pass Select the ‘York Pass’’ option for your ticket  e.g. Adult, Child, VIP , for free entry. This discount is available for the York Pass holders only. Select the full price option for other members of your party.The price of your ticket will be deducted from your York Pass card upon admission.
MAX card Select the ‘Free’ option for your tickets e.g. Adult, Child, Senior. This discount is available for up to 2 adults and up to 2 children.

Other discounts may be available (including via some third parties such as Tesco Vouchers, but only by calling us when we re-open. We are sorry that we aren’t able to process other discounts until we re-open.